Privacy Policy
Cedar Ridge Place — a Comfort Hills Healthcare community
Effective Date: July 29, 2026
1. Who We Are
Cedar Ridge Place ("we," "us," or "our") is a senior living community operated by Comfort Hills Healthcare. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through our website, online forms, telephone calls, and text (SMS/MMS) communications.
This Privacy Policy applies to prospective residents, their family members and representatives, and other visitors who interact with us online or by phone. It is not a substitute for, and does not replace, any Notice of Privacy Practices provided to residents and their representatives in connection with health care services.
2. Information We Collect
We may collect the following information when you contact us, submit an inquiry form, schedule a tour, or communicate with us:
Contact information, such as your name, phone number, email address, and mailing address.
Inquiry details, such as who you are inquiring for, the type of care or services you are interested in, your preferred contact method and timing, and your anticipated move-in timeline.
Communication records, such as messages you send us through forms, email, chat, or text messaging.
3. Cookies and Website Tracking Technologies
Our website uses cookies and similar technologies to operate the site and understand how visitors use it. Specifically:
Essential cookies that are necessary for the website and its forms and chat features to function.
Analytics cookies and tools that collect information such as your IP address, browser type, device type, pages visited, and referring website, so we can measure and improve site performance.
Advertising and marketing pixels that may be used to measure the effectiveness of our advertising.
You can control or delete cookies through your browser settings, and most browsers allow you to block cookies entirely. If you disable cookies, some features of our website (such as forms or chat) may not function properly. We do not sell information collected through cookies, and cookie data is never combined with text messaging opt-in data or shared as described in the Text Messaging section below.
4. Text Messaging (SMS) Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging opt-in data and consent are used solely to deliver the messages you have agreed to receive from Cedar Ridge Place.
5. Text Messaging (SMS): Opt-In, Consent, and Privacy
How you opt in.
You may opt in to receive text messages from Cedar Ridge Place in any of the following ways: (a) by submitting one of our website forms and checking an unchecked checkbox consenting to receive text messages; (b) by providing your mobile number and verbal consent during a phone call or in-person visit; or (c) by sending a text message to us first. Consent to receive text messages is not a condition of purchasing any goods or services, touring our community, or receiving care. Consent to receive marketing text messages is collected separately from consent to receive informational messages.
What to expect.
After you opt in, you will receive a confirmation message. Message frequency varies based on your interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP, and you can get help by replying HELP or contacting us using the information at the end of this policy.
SMS privacy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging opt-in data and consent are used solely to deliver the messages you have agreed to receive from Cedar Ridge Place.
6. How We Share Information
We do not sell your personal information. We may share personal information only in the following limited circumstances:
With service providers who perform services on our behalf (such as website hosting, communications platforms, and customer service support), and only as needed to perform those services.
When required by law, regulation, or legal process, or to protect the rights, safety, or property of our residents, staff, or others.
Within the Comfort Hills Healthcare family of communities as needed to respond to your inquiry.
7. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. We retain personal information only as long as necessary for the purposes described in this policy or as required by law.
8. Your Choices
Text messages: Reply STOP at any time to opt out of text messages. Reply HELP for assistance.
Email: Use the unsubscribe link included in our emails or contact us using the information below.
Access and correction: You may contact us to request access to or correction of the personal information we hold about you.
9. Children's Privacy
Our website and communications are intended for adults. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Cedar Ridge Place, a Comfort Hills Healthcare community
7115 Wayzata Blvd, St Louis Park, MN 55426
Phone: (952) 641-0100
Email: [email protected]